Hello, Waukegan and Northern Illinois community! We are proud to announce Number One Taxicab’s specialized focus on Non-Emergency Medical Transportation (NEMT), a service designed to be a lifeline for our neighbors. As a trusted partner of the Illinois Department of Healthcare and Family Services, we’ve always been committed to reliable transportation, and this new chapter is our way of deepening that commitment to your health and well-being.

We know that getting to medical appointments for critical and recurring treatments, such as dialysis, or managing a safe and comfortable trip home after a hospital discharge can be challenging. Our mission is to remove that stress. Our team of professional drivers is specially trained to offer the compassionate, hands-on assistance you need, whether it's help with a walker or simply a steadying arm, ensuring your journey is safe and dignified.

To provide you with the best possible service, we are leveraging advanced NEMT technology for our dispatch and routing. This allows us to ensure punctuality and provide a streamlined experience, so you never have to worry about missing an appointment. Furthermore, we are actively expanding our partnerships with various Managed Care Organizations (MCOs) and health plans, making it simpler for eligible individuals with Medicaid and Medicare to access a consistently high-quality, pre-scheduled transportation service.

We are dedicated to being a reliable and caring part of your health journey, not just a ride. To find out more about your eligibility and book a trip, please give us a call today. We are here to serve our community